Role

Account Executive

Location

London, UK

Type

Full-time / Hybrid

Key Requirements

  • Degree-level education or equivalent
  • Strong written and verbal communication skills
  • Confident working with data and identifying trends
  • Strong Excel / Google Sheets skills
  • Ability to manage multiple tasks and meet deadlines
  • Positive attitude with a proactive approach to learning
  • Comfortable working independently in a fast-moving environment
  • Adaptable and resilient within a scale-up business
  • Interest in TikTok, social commerce and creator culture

Key Activities

  • Support TikTok Shop onboarding and setup for clients
  • Coordinate campaigns and sales activity across TikTok Shop
  • Analyse performance data and identify optimisation opportunities
  • Build and manage creator and affiliate relationships
  • Prepare reporting and support client meetings
  • Assist with planning and delivery of TikTok Live activity
  • Work closely with content and production teams
  • Gather audience and community insights to support performance

Job Description 

About ONYX

ONYX is the agency designed for TikTok.  We are founded by ex-TikTok employees and industry leaders.

There is a huge shift in the media landscape as a new generation of consumers engages with social media to research products and shape their buying decisions rather than searching in traditional channels.

Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on TikTok and drive meaningful results for their business.

The Role

We’re expanding our client team! We’re looking for entry-level or 2nd job individuals who will thrive in an early-stage business and want to grow their knowledge across the social commerce and TikTok ecosystem.  You’ll learn all about the sector from TikTok Shop operations, to managing Lives and creator relationships. You may already have some experience delivering effective TikTok Shop, Ads or Organic content strategy and be looking to develop your career, or simply have a passion for TikTok culture, audience and engagement, and want to get into the detail of how it all works.  

What you will bring

We are looking for people with a growth mindset who are excited by social commerce and enjoy working in a fast-paced environment.

You should be naturally curious, organised and comfortable taking ownership of your work. We value people who enjoy problem solving, communicate well with others and bring energy and enthusiasm to the team.

Previous experience within e-commerce, TikTok Shop, client management or social media is beneficial, but an interest in the industry and willingness to learn are equally important.

Additional skills a bonus:

  • Additional European language from German, Italian, French, Spanish 
  • STEM subjects at A-Level or degree preferred
  • Experience in eCommerce marketplace operations (ideally TikTok Shop), including product onboarding, inventory and fulfillment management, and promotional campaign execution
  • Client management experience

What We Offer

ONYX is a fast-growing business operating at the centre of one of the biggest shifts in digital commerce. You’ll have the opportunity to make a real impact from an early stage, work alongside experienced leaders and help shape the future of social commerce.

We believe in giving people ownership, encouraging ideas and creating an environment where ambitious people can grow quickly while enjoying what they do.

We offer: 

  • Competitive salary
  • Pension contributions
  • Performance bonus 
  • Health Cash Plan
  • Hybrid working environment with set days in office
  • Flexible working around core hours with a focus on outcomes
  • 25 days holiday (plus bank holidays)
  • 2 weeks ‘work from anywhere’ allowance
  • Health and Wellness benefits
  • Home office/mobile/broadband allowance
  • Volunteer days
  • A high level of responsibility, autonomy and opportunity for growth

You must already have the right to work in the UK and the ability to work in a hybrid environment, 3 days in the Shoreditch, London.

Please let us know if you require any accommodations to fully participate in the interview process

Supporting Documents
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