Cookie Policy (UK and EU)
Last updated: 31 July 2026
This Cookie Policy explains how Onyx Commerce, referred to as “Onyx”, “we”, “us” or “our”, uses cookies and similar technologies when you visit our website.
This policy applies to:
The latest version of this policy is available at:
https://onyxco.io/cookie-policy-eu/
This Cookie Policy should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your computer, mobile phone or other device when you visit a website.
Cookies allow websites to function correctly, remember your choices and collect information about how visitors use the website.
We may also use similar technologies, such as pixels, tags, scripts, local storage or other technologies that store or access information on your device. References to cookies in this policy include these similar technologies.
2. Who is responsible for the cookies?
Onyx Commerce is responsible for the cookies placed directly by our website.
Some cookies may be placed by third-party service providers that provide website hosting, analytics, security, embedded content or other website services.
You can contact us about our use of cookies at:
3. Types of cookies we use
Strictly necessary cookies
These cookies are required for the website to operate securely and correctly.
They may be used to:
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Maintain website security
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Manage network traffic
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Prevent fraudulent or malicious activity
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Remember your cookie preferences
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Support website forms and essential functionality
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Deliver pages and website content
These cookies do not require consent where they are strictly necessary to provide the website or a service you have requested.
Blocking these cookies through your browser may prevent parts of the website from working properly.
Functional cookies
Functional cookies allow the website to remember choices you make and provide additional features.
They may remember information such as your language, display settings or other website preferences.
These cookies will only be used where permitted by law and, where required, after you have given consent.
Analytics and performance cookies
We may use analytics cookies to understand how visitors use our website.
These cookies may collect information such as:
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Pages visited
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Time spent on the website
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Links or buttons selected
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General device and browser information
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Approximate location based on an IP address
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How visitors arrived at the website
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Website errors and performance information
We may use Google Analytics where it is enabled. Google Analytics may use cookies or similar technologies to produce reports about website traffic and visitor behaviour.
Analytics cookies are not placed unless you have consented to them, except where a specific legal exemption applies.
Advertising and marketing cookies
We may use advertising or marketing cookies if marketing, remarketing or advertising tools are added to the website.
These cookies may be used to:
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Measure advertising performance
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Limit how often an advertisement is displayed
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Create audience groups
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Understand whether visitors complete certain actions
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Display advertising that may be relevant to visitors
These cookies will not be placed unless you have given consent.
Third-party and embedded-content cookies
Some pages may contain content or features provided by third parties, such as videos, social media services, maps or external forms.
These third parties may place cookies or collect information about your interaction with their content. Where required, the content or associated cookies will remain blocked until you provide consent.
Third parties are responsible for their own cookies and their use of personal data. You should review their privacy and cookie information for further details.
4. Website providers
Our website may use services supplied by:
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WordPress, as the website content management system
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GoDaddy, for website hosting or related website services
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Google Analytics, where analytics has been enabled
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Other security, performance, form or website service providers used to operate the website
The exact services and cookies used may change as the website is updated.
5. Current cookie list
The website’s cookie preferences panel should provide the current list of cookies and similar technologies used on the website.
The list should identify:
Because cookies may change when website services are updated, the cookie preferences panel should be treated as the most current technical list.
6. Your cookie choices
When you first visit the website, you may be shown a cookie banner or preferences panel.
You may be given the option to:
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Accept all cookies
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Reject non-essential cookies
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Choose which categories of cookies to allow
Strictly necessary cookies cannot normally be disabled through the preferences panel because they are required for the website to function.
Non-essential cookies will not be placed before you have provided consent, where consent is legally required.
Rejecting non-essential cookies should not prevent you from accessing the main content of the website. However, some optional features may not work correctly.
7. Changing or withdrawing consent
You can change or withdraw your consent at any time by selecting the cookie settings or cookie preferences link displayed on the website.
Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.
You may need to refresh the website after changing your preferences for the changes to take effect.
8. Browser controls
Most browsers allow you to view, delete or block cookies through their settings.
You may be able to:
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Delete existing cookies
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Block all cookies
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Block third-party cookies
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Receive a warning before cookies are placed
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Delete cookies when the browser is closed
Blocking all cookies may affect the way this and other websites function.
Instructions vary depending on the browser and device you use. Check the help or privacy section of your browser for further information.
9. Personal data collected through cookies
Some cookie information may be considered personal data when it identifies, relates to or can be linked with an individual.
Where cookies collect personal data, we process that information in accordance with our Privacy Policy and applicable data protection law.
Depending on the cookie and its purpose, the information collected may include:
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IP address
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Device or browser identifiers
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Website usage information
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Cookie identifiers
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Approximate location
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Referral information
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Consent preferences
We do not sell personal data collected through cookies.
10. International transfers
Some third-party cookie or analytics providers may process information outside the United Kingdom or European Economic Area.
Where personal data is transferred internationally, we will take appropriate steps to ensure that the information receives an adequate level of protection. These steps may include adequacy regulations, approved contractual clauses or other legally recognised safeguards.
Further information about international transfers is available in our Privacy Policy.
11. How long cookies remain on your device
Cookies may be:
Session cookies, which are deleted when you close your browser.
Persistent cookies, which remain on your device for a set period or until you delete them.
The duration depends on the purpose of the cookie. We will not keep cookies for longer than reasonably necessary for their stated purpose.
Specific expiry periods should be shown in the website’s cookie preferences panel.
12. Changes to this policy
We may update this Cookie Policy when:
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We introduce or remove website technologies
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Our cookie providers change
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Our legal obligations change
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We change how information is collected or used
The latest version will be published at:
https://onyxco.io/cookie-policy-eu/
The date at the top of the policy will show when it was last updated.
13. Contact us
For questions about this Cookie Policy or our use of cookies, contact:
Onyx Commerce
Email: admin@onyxco.io